Just as automakers can no longer afford to build almost identical models to be sold as separate brands, insurers must reduce product duplication and simplify product offerings to remain competitive. read more »

INN: How is the continuing turbulent economy affecting insurer decisions to keep their PAS, replace parts of it, or implement an entirely new system? read more »

To capitalize on product bundling advantages most banks have either launched or are in the process of launching bundles. Some are even on their second or third generation of product bundling initiatives. read more »

In the mid ‘90’s, Peter Walker from McKinsey & Company, wrote a white paper called The Journey that looked at the fundamental drivers of success. These drivers included product management, underwriting, claims, financial discipline, market management and more. read more »

In the wake of the recent financial crisis, the main business driver for many P&C insurers is growth and expense reduction. To support their growth objectives we’re seeing many P&C companies taking a renewed interest in product configurators. read more »

For many in the insurance industry and the financial services sector, the idea of social media can be a daunting one. Its rapid advance into our lives brings uncertainty and an inability to truly understand how to use this new technology and how to determine whether or not it is relevant. read more »

Chances are your customers have often felt that their preferences are not being addressed when presented with a well-intended but isolated, generic offer that misses the mark. To improve customer satisfaction, more and more financial institutions are taking more of a customer centric approach by presenting customized multi-product offerings in an attempt to meet their customer’s unique needs. read more »

We all get them, the late night calls that we dread just as we’re about to sit down for dinner or enjoy some television. Of course I’m talking about Telemarketers. read more »

Within many insurance companies, there is an obvious truth that can no longer be overlooked. The elephant in the room is that current manual product management processes – which require frequent collaboration between many different stakeholders – are inconsistent and rob insurers of much-needed agility. read more »

It’s one of the most important decisions a large or mid-size P&C insurer can make: When replacing a core system or systems, should you purchase an end-to-end suite from a single vendor or opt for a best-of-breed solution? read more »